Rental Agreement

At the time reservations are made, a copy rental agreement will be e-mailed to you. This copy is yours to keep. Upon delivery, we will go over the rental agreement and a signature will be required before set-up will begin. Any balance owed will be collected at this time, however, you can choose to pay in full at the time you make your reservation.

Yard Requirements

We ask that the space upon which we will be setting up reaches our requirements. These include a flat, non-elevated surface free of pointy and sharp objects that could puncture the inflatables, pet droppings, and we also ask for the safety of our customers and your guests that there be no overhead obstructions posing risks, such as power lines and broken tree branches. A slight elevation will be okay and if you have any questions regarding elevation requirements, please call or email photos. Please note in reservation whether the surface will be pavement, or yard-like so we can provide the proper equipment to secure the inflatables.

Electrical Requirements

Blowers are what power the inflatables and 20-amp circuit breakers which are standard in most homes, are required for installation and set-up. If there are any concerns involving your electrical capacities at the place of your event, or if additional electrical power is required for more than one inflatable or to run concession products at the same time, we offer small and large generators to assist with an additional fee.

Q: Do you rent by the hour?

A: Our standard rental packages are designed for full-day use. For amusement rides, we offer a minimum rental duration of 4 hours. Should you require the ride for additional time, each extra hour is available at a rate of $250.

Q: Do you offer customer pickup?

A: Customers are welcome to pick up certain rentals from our location, including tables, chairs, inflatable games, and small items. However, please note that we do not allow pickup for large inflatables due to their size and complexity. For more details on the pickup process and to confirm availability, please contact us directly. Our team will be glad to assist you with the necessary information and arrange a suitable pickup time for eligible items.

Q: What type of power source is required for inflatables, and is a generator necessary?

A: Inflatables require a 120-volt AC power source from a wall outlet within 100 feet of the setup location. Each item listed on our website specifies the number of outlets required. If the nearest power source is more than 100 feet away, a generator will be necessary to operate the blower. Generators are available for rent at an additional cost.

Q: Do customers need attendants present at the event?

A: Adult supervision is required for all equipment we provide, including inflatable bounce houses, water slides, interactive attractions, obstacle courses, and dunk tanks. The customer must ensure that adults are present to supervise the equipment within a 15-foot radius at all times. If adequate supervision is not provided, we will not permit the use of our equipment. Alternatively, we offer professional attendants for $50.00 per hour, with a minimum of four hours, upon request.

Q: Do we require an inspection?

Orders that include inflatables and are set up at non-residential locations (such as parks, schools, churches, or public venues) may require an additional inspection. Please contact us to confirm whether this applies to your specific order.

Q: Do we have to keep it plugged in the entire time?

A: Yes. A blower keeps air in the jump unit the entire time. Once unplugged they deflate. That's why we require an outlet within 100 feet of the unit or a generator. Longer cords can pop your circuit breaker so we bring our own heavy-duty cords.

Q: What about parks? Do parks have electricity?

A: We love setting up at parks but most parks do NOT have electricity. Please check with the park before placing an order. If you want to set up at a park and need a generator. We rent generators at a reasonable cost.

Q: Is The Bounce House Company insured?

A: Yes! The Bounce House Company is fully licensed and insured. If your organization requires to be additionally insured please notify us of that during the reservation process.

Q: What if we need to cancel?

A: Please check out our policies page for details.

Q: Do you require a deposit?

A: Yes, all orders require a 50% deposit.

Q. What's the policy on deposits and cancellations?

A. A 50% deposit upfront is required upon checkout and is not refundable, but it will be credited toward a future rental if the customer chooses to cancel within 48 hours of their event. If ordering a tent, it must be canceled weeks before the event. If it is cancelled past the 2-week mark there will be no refunds.

Q: Any special requirements for setup/delivery?

A: Check the requirements listed with each jump. Also, ensure you have at least 4 feet of access to the area where it will be set up. The jumps can weigh up to 650 pounds so we need a clear path with ample room. Most if not all deliveries will take place the day prior. Please call our office and let us know if you cannot accept the delivery the day prior. Special requirements, routing, and pricing often affect orders that cannot be delivered early.

Q: What surfaces do you set up on?

A: We can set up on Grass (our favorite and best for the kids), dirt, asphalt, and concrete. Sorry, we can't set up on any type of rocks as the constant rubbing will wear through the vinyl jumps.

Q: Can we see a copy of your contract and safety rules?

A: Yes. There is a link in your receipt once you've ordered or you may contact our office.

Q: Are we responsible for the unit if it gets a tear or damaged in any way?

A: Yes and no. You are not responsible for normal wear and tear on our units. Seams may develop tears in high traffic areas over a period of time. If this happens please alert us at once so we can remedy the situation. If however, damage occurs due to failure to follow our safety rules or negligence (i.e. not turning off the blower in high winds) you will be responsible for all damages up to and including replacement of the unit/blower etc which can cost thousands of dollars. We don't want you or us to be in that situation which is why we have you sign and initial on all of our safety rules so that you can be the trained operator.

If you have any other questions, please feel free to call us any time at: 636-345-2735

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Donna Seibman

7 days ago

We added entertainment from the Bounce House Company this year to our Irish festival. The Green Castle Bounce House, 40 foot Obstacle Course and Mechanical Bull were a welcome to our amazing community event! From initial contact to final clean up and everywhere in between, the Bounce House Company has been a wonderful organization to work with. Thank you for helping make our Festival even more welcoming for all ages!

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Joe Rivera

16 days ago

Never disappointed and Definitely recommend give them a call they have a lot of options for kids party's. Events for work etc...

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Lindsay Galli

18 days ago

We have used The Bounce House Company the last two years and it has been nothing but amazing customer service, great pricing and the adults and kiddos have a blast with any bounce combo slides we’ve used. Highly recommend!!!!

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Lee Ellebrecht

20 days ago

The Company was great to work with for communication. Very punctual to the event and the gentlemen were amazing (Joe and the second name escapes me)

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Kyle Williams

21 days ago

Great service, flexible scheduling, efficient pickup and drop off

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Jennifer Richards

21 days ago

I’ve rented bounce houses and inflatable obstacle courses from this company multiple times now and always have a great experience. Products have always been exactly as advertised, delivery and pickup has always been great, people are always courteous and professional. One of the guys that did pick up most recently did an especially good job - I believe his name was Will. He seemed to be new and maybe training with the older gentleman he was with…they were both very professional but he was especially kind and polite to all of the adults and children at our event and just had such a great attitude as he went about his job! We will continue to rent from this company any time we have event needs!

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Samantha Geller

5 months ago

Awesome company. So easy to work with!!!! Everyone loved the bounce castle! Kylie saved the day. Best customer service. They always are on time.

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Kate Hughes

5 months ago

Very easy to work with. Set up is easy, and pick up is even easier! We have used The Bounce House Company for several events and look forward to working with them at our next event.

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